University Family Care Health Plan : Urgent Profider Information

Notice of Co-pays for Taxi
Notice of Co-pays for Taxi Rides for AHCCCS Care Members in Maricopa and Pima Counties Beginning April 1, 2012, you will be charged a $2.00 co-pay each way for medically necessary taxi rides for services such as going to and from your doctor or the pharmacy. This means that you will be charged $2.00 each time a taxi is called and comes to pick you up. Read more

Posted: 3/1/2012

Fraud Alert – Tax Fraud and Identity Theft
The Centers for Medicare and Medicaid Services (CMS) has received information from two Medicare Advantage Organizations and the FBI regarding a scheme to commit tax refund fraud using the stolen identities of Medicare beneficiaries. Read More

Change to Provider Network: Effective 01/31/12
The University of Arizona Health Plans – University Family Care (UFC) has updated our provider directory. Carondelet Health Network (CHN), excluding Holy Cross Hospital in Nogales, will no longer be available as of January 31, 2012. Read More

Attention: Due to financial challenges facing the State and recent growth in the Medicaid (AHCCCS) population, AHCCCS will be making several changes to the adult benefit package (those over 21 years of age). More information about these upcoming changes is provided in the link below; please continue to check this link for updates as they become available. If you need further assistance please call our Customer Care Center at 1-800-582-8686.
AHCCCS Benefit Changes | Read the Benefit Change Letter | AHCCCS Copay Changes

AHCCCS Restores Coverage of Transplants for Adults
Member Letter: English | Spanish
Provider Letter: English
For more information click the following link:
AHCCCS Transplant Restoration

Member Update 12/21/2011:
To help protect your identity and prevent fraud, AHCCCS is adding pictures to its on-line verification tool that providers use to verify your coverage. If you have an Arizona driver’s license or state issued ID, AHCCCS will get your picture from the Arizona Department of Transportation Motor Vehicle Division (MVD). When providers pull up the AHCCCS eligibility verification screen, they will see your picture (if available) with your coverage details.